Effective Date: February 17, 2026
Last Updated: February 17, 2026
Welcome to H2OBros, operated by Pure View Inc DBA H2OBros (“H2OBros,” “we,” “us,” or “our”). By using our website, requesting a quote, booking a service, or submitting any form through our website, you agree to be bound by these Terms of Service.
If you do not agree to these Terms, please do not use this website or submit a service request.
Pure View Inc DBA H2OBros provides professional window cleaning and exterior cleaning services for residential and commercial properties throughout South Florida, including Palm Beach County, Broward County, Martin County, and Miami-Dade County.
Submitting a service request form, quote request, or appointment request does not guarantee a confirmed booking.
After receiving your submission, Pure View Inc DBA H2OBros will contact you via phone call, email, or text message to confirm scheduling availability, service details, and final pricing.
All pricing provided through our website, phone, email, or text is based on the information provided by the customer.
If the actual job site conditions differ from what was described (including but not limited to additional windows, accessibility issues, heavy buildup, specialty stains, or equipment needs), we reserve the right to adjust pricing. Any adjustments will be communicated prior to beginning work.
Payment is due upon completion of services unless otherwise agreed in writing.
We may place a temporary authorization hold on a card on file prior to the scheduled appointment to ensure funds are available. Charges will only be processed once services are completed.
A minimum of 24 hours notice is required to cancel or reschedule a confirmed appointment.
Cancellations made with less than 24 hours notice, or failure to provide access to the property, may result in a cancellation fee up to the full value of the scheduled service.
Customers are responsible for ensuring the service location is accessible at the scheduled appointment time.
If our team arrives and cannot access the property or cannot reach the customer, we will attempt to contact you. If we cannot reach you within 30 minutes, the appointment may be marked as missed and the full service fee may be charged.
Pure View Inc DBA H2OBros reserves the right to refuse, cancel, or stop service if conditions are unsafe or unsuitable, including but not limited to:
Unsafe work areas or hazardous conditions
Severe weather conditions
Aggressive or uncontrolled pets
Structural instability or unsafe ladders/surfaces
Inappropriate or threatening customer behavior
Disconnected utilities when required for service
If service must be discontinued due to safety concerns, the cancellation policy may apply.
We are happy to work around pets. However, if an animal presents a safety risk, we may request that the pet be secured. If conditions remain unsafe, our team may leave the site and the cancellation policy may apply.
We aim to deliver high-quality results on every job. However, certain stains, scratches, oxidation, mineral buildup, hard water deposits, or pre-existing damage may not be fully removable.
By booking service, you acknowledge that results may vary depending on glass condition and surface wear.
Refunds are not offered.
If you believe the service was incomplete or performed incorrectly, you must notify us within 24 hours of service completion. We will review the issue and, if appropriate, provide a correction at no additional cost.
We take reasonable care to avoid damage during service. Pure View Inc DBA H2OBros is not responsible for:
Normal wear and tear
Pre-existing damage
Defective or improperly installed windows/screens
Fragile items not disclosed prior to service
Water intrusion caused by faulty seals or window frames
If damage is caused directly by our team due to negligence, we will work with the customer to resolve the issue appropriately.
By using our services, you agree not to directly hire or solicit any employees, contractors, or representatives of Pure View Inc DBA H2OBros for similar services outside of our company for a period of one (1) year after service completion.
If you provide your phone number and opt in to receive text messages, you agree to the following:
By opting in, you may receive text messages from Pure View Inc DBA H2OBros related to:
Appointment confirmations
Scheduling and rescheduling updates
Quote follow-ups
Service reminders
Customer support communication
Service notifications
Message frequency may vary.
You can cancel SMS communications at any time by replying STOP.
After texting STOP, you will receive a confirmation message and will no longer receive messages from us. If you wish to re-enroll, you may opt in again through our website.
If you need assistance, reply HELP or contact us directly:
📧 austin.h2obros@gmail.com
📞 (954) 758-8635
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Please contact your wireless provider if you have questions regarding your plan.
These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.
Pure View Inc DBA H2OBros reserves the right to update these Terms of Service at any time. Any changes will be effective immediately upon being posted to this page.
If you have any questions about these Terms of Service, please contact:
Pure View Inc DBA H2OBros
📧 austin.h2obros@gmail.com
📞 (954) 758-8635