Privacy Policy

Effective Date: February 17, 2026
Last Updated: February 17, 2026

Pure View Inc DBA H2OBros (“H2OBros,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request a quote, schedule a service, or communicate with us through any form of contact.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal information when you interact with our website, contact us, or request services. This may include:

  • Name

  • Phone number

  • Email address

  • Home or service address

  • Zip code and service area details

  • Service request details (window cleaning, exterior cleaning, etc.)

  • Appointment and scheduling information

  • Any additional details you provide through forms or messages


2. How We Use Your Information

We use the information collected to:

  • Respond to quote requests and service inquiries

  • Schedule, confirm, and manage appointments

  • Provide customer service and support

  • Send service-related updates and reminders

  • Communicate regarding billing, invoices, and service completion

  • Improve our website, services, and customer experience

  • Maintain internal records for operational and legal purposes


3. SMS Messaging and Consent

If you provide your phone number and opt in to receive text messages, you consent to receive SMS communications from Pure View Inc DBA H2OBros.

Messages may include appointment confirmations, reminders, scheduling updates, service notifications, and customer support communication. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP, or request assistance by replying HELP.


4. Non-Sharing Clause (Required for SMS Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


5. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only when necessary to operate our business, such as:

  • Scheduling and communication tools

  • Website hosting services

  • Payment processing providers

  • Customer support platforms

  • Service providers assisting with business operations

Any third-party service providers we use are required to keep your information secure and only use it for business support purposes.


6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and website functionality.

We may also use third-party services such as Google Analytics to collect standard internet log information and visitor behavior patterns. This helps us understand how users interact with our website and improve our content and services.

This data is collected in a way that does not personally identify visitors.

You can disable cookies through your browser settings at any time.


7. Data Storage and Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including operational, legal, accounting, and reporting requirements.

We store data securely using protected systems and restrict access to authorized personnel only.


8. Data Security

We take your privacy seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information.

These measures may include:

  • Secure form submission systems

  • Restricted access to customer information

  • Encryption and secure storage practices when applicable

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


9. Your Rights and Choices

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information (when legally allowed)

To request changes or deletion, please contact us at:

📧 austin.h2obros@gmail.com


10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon posting.


12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Pure View Inc DBA H2OBros
📧 austin.h2obros@gmail.com
📞 (954) 758-8635